Welcome to the SnapEval Support Page!
The video links on this page introduce some of the key features in SnapEval and demonstrate how to use them. Videos are grouped for Stand-alone Accounts and Accounts Integrated with ADP. Within these groups, videos are grouped by main topic and then according to roles within your company. Video time is posted in mm:ss. If you have any questions, we are always happy to help. Please contact us at: Support@SnapEval.com or 1.585.414.5000.
Jump to Index for Stand-alone Account:
How to Use SnapEval
For Organization Administrators (HR Professionals)
For Group Administrators (Managers and Senior Leaders)
For Users (Individual Contributor Employees)
Creating and Configuring a SnapEval Instance
Jump to Index for Account Integrated with ADP:
How to Use SnapEval
For Organization Administrators (HR Professionals)
For Group Administrators (Managers and Senior Leaders)
For Users (Individual Contributor Employees)
Creating and Configuring a SnapEval Instance
How to Use SnapEval (Stand-alone Account)
For Organization Administrators (HR Professionals)
Initial Login and Password Setting How to log into SnapEval the first time and set a password (1:32)
Login to Web Portal and Mobile App How to log into the SnapEval web portal and mobile app (4:10)
Web Portal Navigation for Organization Administrators Basic navigation of the SnapEval web portal (9:22)
Web Portal Navigation for Group Administrators and Managers Basic navigation of the SnapEval web portal (4:47)
Web Portal Navigation for Users Basic navigation of the SnapEval web portal (3:25)
Capture and Share Feedback using Web Portal How to capture and share real-time feedback (Snaps) using the Web Portal (3:20)
AI Suggestion Feature How to use the AI Suggestion feature to help create effective feedback (1:47)
Capture and Share Feedback using Mobile App How to capture and share real-time feedback (Snaps) using the Mobile App (3:37)
Capture and Share Feedback from Email How to capture and share real-time feedback (Snaps) directly from Email (4:08)
Capture Self-Feedback How to capture feedback about your own performance (Self-Snaps) (2:35)
Creating Performance Summaries How to create a Performance Summary document (13:46)
Organization Dashboard Features Features of the Organization Dashboard (6:21)
Group Dashboard Features Features of the Group Dashboard (8:19)
Custom Push Notification Messages How to create and send Custom Push Notification Messages (2:58)
Spotlight Performance Recognition How to recognize Performance Excellence of others (4:45)
Multi-factor Authentication – User Enrollment and Use (Optional) Step-by-step instructions for Users to enroll in Multi-factor Authentication to access their SnapEval account (3:56)
For Group Administrators (Managers and Senior Leaders)
Initial Login and Password Setting How to log into SnapEval the first time and set a password (1:32)
Login to Web Portal and Mobile App How to log into the SnapEval web portal and mobile app (4:10)
Web Portal Navigation for Group Administrators and Managers Basic navigation of the SnapEval web portal (4:47)
Capture and Share Feedback using Web Portal How to capture and share real-time feedback (Snaps) using the Web Portal (3:20)
AI Suggestion Feature How to use the AI Suggestion feature to help create effective feedback (1:47)
Capture and Share Feedback using Mobile App How to capture and share real-time feedback (Snaps) using the Mobile App (3:37)
Capture and Share Feedback from Email How to capture and share real-time feedback (Snaps) directly from Email (4:08)
Capture Self-Feedback How to capture feedback about your own performance (Self-Snaps) (2:35)
Creating Performance Summaries How to create a Performance Summary document (13:46)
Group Dashboard Features Features of the Group Dashboard (8:19)
Custom Push Notification Messages (Optional) How to create and send Custom Push Notification Messages (2:58)
Spotlight Performance Recognition How to recognize Performance Excellence of others (4:45)
Multi-factor Authentication – User Enrollment and Use (Optional) Step-by-step instructions for Users to enroll in Multi-factor Authentication to access their SnapEval account (3:56)
For Users (Individual Contributor Employees)
Initial Login and Password Setting How to log into SnapEval the first time and set a password (1:32)
Login to Web Portal and Mobile App How to log into the SnapEval web portal and mobile app (4:10)
Web Portal Navigation for Users Basic navigation of the SnapEval web portal (3:25)
Capture and Share Feedback using Web Portal How to capture and share real-time feedback (Snaps) using the Web Portal (3:20)
AI Suggestion Feature How to use the AI Suggestion feature to help create effective feedback (1:47)
Capture and Share Feedback using Mobile App How to capture and share real-time feedback (Snaps) using the Mobile App (3:37)
Capture and Share Feedback from Email (Optional) How to capture and share real-time feedback (Snaps) directly from Email (4:08)
Capture Self-Feedback How to capture feedback about your own performance (Self-Snaps) (2:35)
Creating Performance Summaries (Optional) How to create a Performance Summary document (13:46)
Spotlight Performance Recognition How to recognize Performance Excellence of others (4:45)
Multi-factor Authentication – User Enrollment and Use (Optional) Step-by-step instructions for Users to enroll in Multi-factor Authentication to access their SnapEval account (3:56)
Creating and Configuring a SnapEval Instance (Stand-alone Account)
For Organization Administrators (HR Professionals)
Create a free 10-user Account How to create a free 10-user SnapEval account (2:55)
Adding Users and Configuring Reporting Relationships How to add users and configure reporting relationships (7:56)
Configure Goals, Values, and Job Competencies How to add and configure Organization-wide and Group-level Goal Areas in SnapEval (13:11)
Configure Feedback Settings How to configure 360-degree feedback, feedback queuing and other feedback settings (16:27)
Enable AI Suggestion Feature How to enable the AI Suggestion feature (2:14)
Configure Feedback Reminders How to configure reminders for managers to give feedback to their assigned employees (3:27)
Configure Custom Branding and Organization Settings How to configure custom branding and other settings for the organization (4:24)
Configure Performance Summary Settings How to configure settings for Performance Summaries (7:13)
Multi-factor Authentication – Administrator Configuration and Use (Optional) Step-by-step instructions to configure and use Multi-factor Authentication in their SnapEval instance (8:04)
How to Use SnapEval (Account Integrated with ADP)
For Organization Administrators (HR Professionals)
Login with ADP How to log into the SnapEval web portal and mobile app with your ADP UserID and password (5:39)
Web Portal Navigation for Organization Administrators Basic navigation of the SnapEval web portal (9:22)
Web Portal Navigation for Group Administrators and Managers Basic navigation of the SnapEval web portal (4:47)
Web Portal Navigation for Users Basic navigation of the SnapEval web portal (3:25)
Capture and Share Feedback using Web Portal How to capture and share real-time feedback (Snaps) using the Web Portal (3:20)
AI Suggestion Feature How to use the AI Suggestion feature to help create effective feedback (1:47)
Capture and Share Feedback using Mobile App How to capture and share real-time feedback (Snaps) using the Mobile App (3:37)
Capture and Share Feedback from Email How to capture and share real-time feedback (Snaps) directly from Email (4:08)
Capture Self-Feedback How to capture feedback about your own performance (Self-Snaps) (2:35)
Creating Performance Summaries How to create a Performance Summary document (13:46)
Organization Dashboard Features Features of the Organization Dashboard (6:21)
Group Dashboard Features Features of the Group Dashboard (8:19)
Custom Push Notification Messages How to create and send Custom Push Notification Messages (2:58)
Spotlight Performance Recognition How to recognize Performance Excellence of others (4:45)
For Group Administrators (Managers and Senior Leaders)
Login with ADP How to log into the SnapEval web portal and mobile app with your ADP UserID and password (5:39)
Web Portal Navigation for Group Administrators and Managers Basic navigation of the SnapEval web portal (4:47)
Capture and Share Feedback using Web Portal How to capture and share real-time feedback (Snaps) using the Web Portal (3:20)
AI Suggestion Feature How to use the AI Suggestion feature to help create effective feedback (1:47)
Capture and Share Feedback using Mobile App How to capture and share real-time feedback (Snaps) using the Mobile App (3:37)
Capture and Share Feedback from Email How to capture and share real-time feedback (Snaps) directly from Email (4:08)
Capture Self-Feedback How to capture feedback about your own performance (Self-Snaps) (2:35)
Creating Performance Summaries How to create a Performance Summary document (13:46)
Group Dashboard Features Features of the Group Dashboard (8:19)
Custom Push Notification Messages (Optional) How to create and send Custom Push Notification Messages (2:58)
Spotlight Performance Recognition How to recognize Performance Excellence of others (4:45)
For Users (Individual Contributor Employees)
Login with ADP How to log into the SnapEval web portal and mobile app with your ADP UserID and password (5:39)
Web Portal Navigation for Users Basic navigation of the SnapEval web portal (3:25)
Capture and Share Feedback using Web Portal How to capture and share real-time feedback (Snaps) using the Web Portal (3:20)
AI Suggestion Feature How to use the AI Suggestion feature to help create effective feedback (1:47)
Capture and Share Feedback using Mobile App How to capture and share real-time feedback (Snaps) using the Mobile App (3:37)
Capture and Share Feedback from Email (Optional) How to capture and share real-time feedback (Snaps) directly from Email (4:08)
Creating Performance Summaries (Optional) How to create a Performance Summary document (13:46)
Spotlight Performance Recognition How to recognize Performance Excellence of others (4:45)
Creating and Configuring a SnapEval Instance (Account Integrated with ADP)
For Organization Administrators (HR Professionals)
Create a free 10-user Account How to create a free 10-user SnapEval account in the ADP Marketplace (5:02)
Adding Users with ADP Workforce Now How to add users to SnapEval for organizations using ADP Workforce Now (2:20)
Configure Sync Settings with ADP Workforce Now How to configure sync settings with ADP Workforce Now (6:26)
Adding Users with RUN Powered by ADP How to add users to SnapEval for organizations using RUN Powered by ADP (3:27)
Configure Sync Settings with RUN Powered by ADP How to configure sync settings with RUN Powered by ADP (2:36)
Configure Goals, Values, and Job Competencies How to add and configure Organization-wide and Group-level Goal Areas in SnapEval (13:11)
Configure Feedback Settings How to configure 360-degree feedback, feedback queuing and other feedback settings (16:27)
Enable AI Suggestion Feature How to enable the AI Suggestion feature (2:14)
Configure Feedback Reminders How to configure reminders for managers to give feedback to their assigned employees (3:27)
Configure Custom Branding and Organization Settings How to configure custom branding and other settings for the organization (4:24)
Configure Performance Summary Settings How to configure settings for Performance Summaries (7:13)
Additional Support Videos
For All SnapEval Users
SnapEval Training for Managers and Employees (Organizations using ADP)
This video provides an overview of SnapEval for Managers and Employees at organizations that use ADP Workforce Now or RUN Powered by ADP for payroll/HCM. It covers the following topics:
- Concepts of capturing and sharing feedback
- An overview of how SnapEval works
- How to login to the SnapEval web portal and mobile app
- How to use the SnapEval web portal and mobile app
Download PowerPoint: SnapEval Training for Managers and Employees (Organizations using ADP)
SnapEval Training for Managers and Employees (Stand-alone Account)
This video provides an overview of SnapEval for Managers and Employees and covers the following topics:
- Concepts of capturing and sharing feedback
- An overview of how SnapEval works
- How to login to the SnapEval web portal and mobile app
- How to use the SnapEval web portal and mobile app
Download PowerPoint: SnapEval Training for Managers and Employees (Stand-alone Account)
For SnapEval Administrators
This video provides an in-depth introduction to:
- SnapEval
- SnapEval for RUN Powered by ADP
- SnapEval for ADP Workforce Now
The video covers the following topics:
Overview:
SnapEval Product, Pricing, and Benefits:
Continuous Performance Feedback:
Roles, Groups, and Goals:
Performance Summaries:
SnapEval Integration with ADP:
SnapEval Mobile App:
Recognition of Performance Excellence (Spotlight):
SnapEval Implementation and Deployment Process:
Getting Started:
Download PowerPoint: Introduction to SnapEval
SnapEval Goal Configuration & Grouping
This ‘How To’ video demonstrates how to configure ‘Goals’ (values, objectives, skills, or competencies) for Employee Performance Feedback and ‘Groups’ (a collection of one or more individuals) in SnapEval. The video demonstrates the simplicity of configuring organization-wide ‘Goals’ in SnapEval. It then introduces ‘Groups’ for organizations that want to implement goals that are more specific to a department, role, or individual. Finally, it demonstrates how to configure complex Goals for organizations that have detailed and unique Goals. An example of this is role-based competencies.